Consumer care specialist for Germany

Informácie o ponuke

  • Lokalita: Bratislava, Bratislava region
  • Typ pracovného pomeru: full-time
  • Sektor: Administrative and Customer Support
  • Level pozície: Specialist
  • Plat: min. from 1300 euro gross

Náplň práce

Are you talkative and do you enjoy being on the phone? Would you like to help customers and do you have a positive relationship to toys? What about working for an international toys' manufacturer with subsidiaries all over the world who still keeps the atmosphere of family company? We are looking for young dynamic and communicative person with fluent German for customer support. You can be a fresh graduate or skilled call center worker. The salary depends on experience, the minimum is 1300 euro gross.

You will:

  • communicate with customer over phone or via email
  • answers inquiries by clarifying desired information, researching, locating, and providing information
  • resolves problems by clarifying issues, implementing solutions; andescalating unresolved problems
  • attend educational seminars and weekly CSA meeting
  • order processing and communication with customers
  • reporting regarding calls, orders
  • meet personal / team target ( qualitative & quantitative )

Ponúkané podmienky

  • individual approach, education & development
  • financial bonuses
  • extra free days(Christmas, birthday...)
  • sick days
  • possible home office
  • teambuildings & events
  • free parking slots

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Požiadavky na kandidáta

  • good English and excellent German
  • customer focus, customer service
  • phone skills, communication
  • problem solving and multitasking
  • team work

Charakteristika klienta

Our client is a global fast growing manufacturer of innovative toys who is holder of several "best toy" prices. The company has about 16 sbranches around the world and employes more than 1 600 employees.

Informácie o výberovom procese

Kandidátom odpovedáme, aj v prípade zamietavého stanoviska, do 3 pracovných dní od reakcie na pozíciu. Ak by sa tak nestalo, neváhajte sa pripomenúť telefonicky na čísle +421 254 415 522 alebo kontaktujte priamo nášho konzultanta.

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